Frequently Asked Questions

Everything you need to know about shopping with Stein Mart.

What is the standard shipping time for orders?

Standard shipping typically takes 3 to 7 business days depending on your location. You will receive a tracking number via email once your order has been dispatched.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original, unused condition with all tags attached to be eligible for a full refund.

How can I track my order?

Once your order ships, you can track its progress by clicking the link in your shipping confirmation email or by logging into your account and visiting the 'Order History' section.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and its territories. We are looking into expanding our shipping capabilities in the future.

How do I apply a promotional code?

You can enter your promo code during the checkout process in the 'Discount Code' field. The total will automatically update to reflect the savings before you finalize your purchase.